TRAINING:
E.C.H. Will Training - For top-level operator and maintenance skills:
For long term success in the market it is of vital importance to have
well trained staff working your machines. Highly qualified personnel
are fundamental to ensure efficient production lines. We can offer you
customised machine training for operators, supervisors and maintenance
staff.
How can training benefit you?
Trained staff ensure increased production with longer intervals between
maintenance interventions. Fault diagnostic are improved leading to
less machine downtime and resulting in improved delivery speed.
Training motivates your staff to improve their knowledge, resulting in
greater job satisfaction.
Technical Improvement Program:
Offering better-option upgrades to customer machines in the field is
the purpose of the Technical Improvement Program (T.I.P.). As time
passes, new solutions become known and available to retrofit your
machines to make them more efficient, more reliable and ultimately,
more productive.
Helpdesk E.C.H. Will / Pemco:
We established our Helpdesk to centralise Customer requests for
technical help to leave activities in one hand. The Helpdesk (ECH Will
and Pemco work together under one hotline telephone number) is
frequently used by our Customers all over the world.
Since the implementation of our Helpdesk, about 4 Years ago, we counted
more than 2500 interventions on Customer’s sites via helpdesk.
Technical Service:
Preventive maintenance programs have now been put into operation at
several mills with astounding results. In close, operative cooperation
with your staff we define special measures for the main shut down,
reducing downtime to a minimum by planning Service Parts and resources
carefully and in advance. You can carry out your usual maintenance
while our specialists overhaul the critical machine section.
The benefit for you is the machine performance and the reduction of
overall costs of maintenance. New service parts are more persistent
because all interconnected parts are checked or replaced. At the end of
the day, you gain the best benefits using this service on an ongoing
basis. For details please contact our Customer Service Department.
Service Parts:
Thanks to new production methods, we have succeeded in reducing prices
on more than 800 Service Parts. In close cooperation with many
customers, we have set up task teams to review the procurement cost and
the active parts required. Frame agreements already closed, have
resulted in proven improvements in the workflow of inquiries and
offers. Within this framework, for example, we offer our customers the
possibility to integrate internal part numbers in the documentation for
easier handling after parts receiving in the warehouse. Kindly consult
your spare parts partner at E.C.H.Will or Pemco
Click here further details
|
